Welcome to Support!
We’re fast
- We're building a new and improved
- knowledge centre. Watch this space.
Efficient
- You can email our tech support team with
- questions at help@smartyhost.com.au
Friendly!
- $50 of free AdWords with every package
- Powerful spam blockers, save hassles'
Frequently Asked Questions
We're currently transitioning our support pages as we upgrade our systems to Platinum. If you have already been upgraded to Platinum, please refer to the FAQs below. If you haven't been upgraded, you should read these FAQs instead.
- Working with SiteBuilder accounts and video tutorials
- How do I submit my website to the Search Engines (google, yahoo, bing, etc)?
- How do I create or change my email accounts in the Toolkit?
- How do I set up my email program (Outlook, Outlook Express, Mac Mail, etc)?
- I forgot my password for Toolkit/Control Panel, FTP login, or email account, how can I retrieve it?
- How can I change the Name Server or DNS records for my domain name?
- What spam protection do you offer?
- How do I view the website before the domain name is redelegated to SmartyHost?
- What is my outgoing Mail Server?
- How do I redirect/mirror one domain name to another?
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help@smartyhost.com.au | |
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1300 721 465 | |
| 8:30am - 5:30pm Monday - Friday (AEST) |
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| PO Box 4091 Burwood East LPO Burwood East, VIC, 3151 | ||



